Our Business Is Built On Our Core Values & Brand Promises
At Tonna Mechanical you can find a team that promotes hard work, honesty, determination, and customer service. We aim to continue providing not only outstanding HVAC, Plumbing, and Duct Cleaning services to our clients, but also an amazing place to work. Our purpose is to Make a Positive Impact to our community and team. We do this by living through our Core Values & Brand Promises.
Core Values
G.S.D.R – Get Stuff Done Right
We work with a sense of urgency and hustle. We are determined to finish every job that we start, no matter how difficult or challenging it may be. We deliver on those commitments and focus on successful outcomes. Busy work is not our style. We do work that matters and that leaves our clients feeling “Just Right” every time.
After You!
We work with an “after you!” mindset and take pride in providing a first-class service experience. This means doing the little things that go a long way, such as holding the door open for someone or simply saying, “please,” “thank you,” “you’re welcome,” and “my pleasure.” We are in the service business and believe in showing our clients the utmost respect.
Create Your Future
We are a positive company through and through. We support each other and our clients to overcome obstacles. We place no limits on what we can achieve and harness the power of positive thinking. We know that life is constantly changing and we embrace adaptability. We exist to improve the lives of those around us and provide a solid foundation for a purpose driven life.
Team Player
We are a high performing team that are self-motivated, passionate and goal oriented. Our team dynamic is the reason why clients see us as “Tonna” rather than individual departments. Teamwork is a deliberate choice and we reinforce that behavior with recognition and praise to those that have a desire to embrace our values. We are one team. We are Tonna.
Brand Promises
Smart
Provide smart solutions, technology, and options for our team and clients. Provide our employees with the education and training they need to share their heating, cooling, plumbing, duct cleaning, and water treatment knowledge with our clients.
Easy
We make it easy for our clients to choose us and make an easy decision in what equipment and services is “Just Right” for their home. By providing our clients with abundant information, intuitive membership programs, and ways to contact us, we aim to make choosing Tonna an easy decision.
Happy
Having happy clients and staff is our top priority. We promise to always to our best to live through our Core Values and Brand Promises to make sure you have a positive experience with us.
