Why are you getting such a great value from trading in your old furnace and air conditioner?
Have you ever wondered how Tonna has “wowed” over ten thousand homeowners? How about how they keep thousands of “Just Right” Comfort Club members? Most clients don’t realize that Tonna’s field and office staff goes through extensive training when they join the team and throughout the year..
Yes, providing, expertise during repairs, maintenance, and installs is a priority but Tonna also focuses on unmatched customer service provided by every employee. They do this all through year-round field and office training along with the B.E.A.R. (Better Education and Resources) Training Program, a paid apprenticeship.
- One-on-One Training
- Tailored to Each Student
- Virtual Training
- Team Building Skills
- Interpersonal Skills
- Real World Simulations
- Hands-on Training
- VR Simulations
- Intallations
- Replacements
- Maintenance
- Training Center Parts & Equipment Repair
- In-Field Training
- Shadowing a Seasoned Employee
- Watching Processes
- Assisting During Appointments
After twelve weeks students will have completed the majority of their training. New hires will experience job shadowing, ride alongs, quality checks, and more. For experienced and qualified candidates, many of the the same training aspects are applied during their first few weeks to help ensure the highest level of expertise and customer service.
Monitoring customer service, educational training, and certifications is something Tonna will continue to standardize throughout the lifetime of every career opportunity they provide. These efforts are clearly appreciated by clients given Tonna’s 4.8 Google rating and by being voted the Best Heating & Cooling Company along with the Best Plumbing Company
This spring Tonna is investing more into their training program and offering homeowners a trade-in value of $577 for each used furnace and air conditioner. Utilized in the B.E.A.R. training program, parts or the whole used units will assist in educating new hires and advancing the expertise of current staff.
Tonna’s free in-home estimates gives homeowners the opportunity to learn more about the $1,154 trade-in value, along with the cost of replacing old equipment and even financing options. There’s no catch in giving them a call to see why they are called the local experts in HVAC, Plumbing, and Duct Cleaning while always providing an excellent experience.